Sale Prices do not include shipping and tax. Tax will not be included in the website order amount but will be calculated after order is received by ComSource. The total amount charged to your credit card will be sent via email (if provided) along with the tracking number when the equipment ships. The equipment is refurbished and may exhibit minor signs of wear and tear. Software, if included, is pre-loaded before equipment is shipped but is the buyer’s responsibility to maintain or repair. ComSource does not provide technical support for software, internet connectivity or new user issues. Driver CDs and restore CDs not included. However, restore CDs may be available for purchase from the manufacturer website or sources such as Ebay. If a battery is included in the item description, ComSource warrants that the battery will take and hold a charge but does not guarantee discharge time.